VISION is a browser designed to help people access the web and work with information, including information that has been saved locally for use when an internet connection is unavailable. VISION Pro extends this experience through local-first workspaces that can bring together websites, documents, notes, and other relevant content.
This Privacy Policy explains how Ann-Connect, the organisation behind VISION, collects, uses, stores, and shares personal information when you visit our website, use the VISION browser, or interact with associated services.
1. Who We Are
VISION is developed and operated by Ann-Connect, based in South Africa.
In this policy, “VISION”, “Ann-Connect”, “we”, “us”, and “our” refer to the organisation responsible for the relevant service. “You” refers to anyone who visits our website or uses our products.
For privacy-related questions, contact support@ann-connect.com or hello@ann-connect.com.
2. Information We May Collect
The information we collect depends on how you interact with VISION and which features you choose to use.
Information you provide
This may include your name, email address, account details, support requests, feedback, and other information you voluntarily submit.
Technical and diagnostic information
When you use our website or software, we may collect limited technical information such as your device type, operating system, application version, language preferences, error reports, performance information, and security-related logs.
The specific information collected depends on the features you use and the diagnostic or analytics tools enabled.
Browsing and workspace information
VISION may process information associated with your browsing experience, such as visited URLs, bookmarks, downloads, browsing history, saved pages, notes, and workspace content.
Where these features operate locally on your device, the information may remain on your device unless you choose to use a feature that transmits, synchronises, or otherwise processes it remotely.
Information from connected services
If you connect VISION to third-party services or use integrations, we may receive information necessary to provide the requested functionality, subject to the permissions you grant and the relevant service's terms and privacy policy.
3. How We Use Information
We may use information to:
- Provide, maintain, and improve VISION and VISION Pro.
- Enable browsing, saved content, local-first workspaces, and related features.
- Manage accounts and provide customer support.
- Diagnose technical problems and improve performance.
- Protect users, systems, and services against fraud, abuse, and security threats.
- Understand product usage where appropriate analytics are enabled.
- Communicate important service updates and respond to enquiries.
- Meet legal obligations and enforce our terms.
We aim to collect and process only information that is reasonably necessary for the relevant purpose.
4. Local Storage and Offline Access
VISION is designed to support access to information that has been saved or made available on your device.
Depending on the feature and your settings, certain browsing information, files, notes, and workspace content may be stored locally. Local storage can help you continue working when an internet connection is unavailable.
Local storage does not mean that every form of information is automatically encrypted, inaccessible to other users of your device, or excluded from all remote processing. The protections available depend on the feature, operating system, device configuration, and implementation.
You should secure your device and review any permissions or synchronisation settings before storing sensitive information.
Offline access also has limits. Content that has not been downloaded, cached, or otherwise made available locally may not be accessible without a connection.
5. Synchronisation and Cloud Processing
If VISION offers or you enable synchronisation, account services, backups, or other connected features, relevant information may be transmitted to our systems or service providers.
The information involved may include account details, settings, saved content, or workspace data, depending on the feature.
Where synchronisation is available, we will explain the applicable functionality and settings. You should not assume that information stored locally is automatically synchronised, or that information used by a connected service remains exclusively on your device.
6. AI-Assisted Features
If you use AI-powered features, the information required to answer your request may be processed by the AI functionality and, where applicable, third-party AI service providers.
Depending on the feature, this may include a question you submit, selected text, a document or webpage you ask the service to analyse, or other context you explicitly provide or authorise.
AI processing may involve sending information outside your device. The applicable feature documentation and settings should explain when this occurs.
We encourage you to avoid submitting passwords, payment details, confidential business information, or other sensitive information unless the relevant feature is suitable for that purpose.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, measure website performance, or provide other features.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.
For more information, please read our Cookies Policy.
8. When We Share Information
We do not treat your personal information as a commodity. We may share information only where reasonably necessary for legitimate purposes, including:
- Service providers: hosting, infrastructure, analytics, support, security, and other providers that help us operate our services.
- Connected services: third-party services you choose to use or connect.
- Legal requirements: where disclosure is required by law, a lawful order, or a valid legal process.
- Security and protection: where necessary to investigate abuse, protect users, or safeguard our rights and systems.
- Business changes: where information must be handled as part of a merger, acquisition, restructuring, or transfer of business, subject to applicable law.
Where appropriate, we take steps to ensure service providers handle information under suitable contractual and security arrangements.
9. International Data Transfers
Our service providers or infrastructure may process information in countries other than the country in which you reside.
Where personal information is transferred across borders, we will take the steps required by applicable data protection law to protect that information.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, legal compliance, and dispute resolution.
Retention periods may differ depending on the type of information and the feature involved. Locally stored information may remain on your device until you delete it or remove the relevant application data. Information stored by a connected service may be subject to separate retention and deletion procedures.
Deleting information from your device does not necessarily delete copies held by a service provider or connected service.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where applicable.
- Object to, or request restriction of, certain processing.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is handled.
- Lodge a complaint with the relevant data protection authority.
In South Africa, these rights may arise under the Protection of Personal Information Act (POPIA). Where applicable, we also seek to respect rights under the General Data Protection Regulation (GDPR) and other relevant privacy laws.
To exercise a right, contact support@ann-connect.com. We may need to verify your identity before responding.
12. Children's Privacy
VISION is not intended to encourage children to provide personal information unnecessarily. Where a service is used by children, parents, guardians, schools, or other responsible organisations should ensure that its use is appropriate and complies with applicable law.
Where legally required, we will obtain appropriate consent or authorisation for the processing of children's personal information.
13. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure.
No software, storage method, or internet transmission can be guaranteed to be completely secure. You should keep your software updated, protect your device, and use appropriate security settings.
14. Third-Party Websites
VISION may allow you to visit websites and services operated by third parties. Those services have their own privacy practices, terms, and security measures.
We are not responsible for the privacy practices of websites or services that we do not operate. We encourage you to review their policies before sharing personal information.
15. Changes to This Policy
We may update this Privacy Policy as VISION evolves, our practices change, or legal requirements develop.
We will update the date at the top of this page when changes are made. Where required, we will provide additional notice or obtain consent.
16. Contact Us
For questions, requests, or concerns relating to this Privacy Policy, contact:
Ann-Connect — VISION Privacy Enquiries
Email: support@ann-connect.com
General enquiries: hello@ann-connect.com
We will handle privacy enquiries in accordance with applicable legal requirements.