At VISION, we believe the web should be easier to access, navigate, and use. Accessibility is an important part of creating technology that works for people with different abilities, needs, devices, and environments.
We aim to make the VISION website and our digital experiences as accessible and inclusive as reasonably possible.
Our Commitment
We are committed to improving accessibility across our website and products by working towards the following principles:
Perceivable
Information and interface elements should be presented in ways that users can perceive. This includes considering text readability, colour contrast, meaningful labels, and alternatives for relevant non-text content.
Operable
Users should be able to navigate and interact with supported interfaces using different input methods, including keyboard navigation where applicable.
Understandable
We aim to use clear language, consistent navigation, recognisable interface patterns, and helpful feedback so that people can understand how to use our services.
Robust
We aim to build experiences that work reliably with a range of supported devices, browsers, and assistive technologies.
These principles are informed by the Web Content Accessibility Guidelines (WCAG), published by the World Wide Web Consortium (W3C).
Accessibility and VISION
VISION is designed to help people access information across different connectivity conditions. We recognise that accessibility includes more than the design of a webpage.
Where practical, we consider:
- Clear typography and readable interface elements.
- Logical page structure and navigation.
- Keyboard accessibility for supported interactions.
- Compatibility with assistive technologies.
- Clear error messages and understandable controls.
- Responsive layouts across supported screen sizes.
- Consistent experiences across online and offline workflows, where applicable.
Specific accessibility features and compatibility may vary by operating system, application version, and feature.
Ongoing Improvements
Accessibility is an ongoing process. We continue to identify areas where the experience can be improved as VISION develops.
Some areas may not yet meet every accessibility recommendation. We aim to address identified barriers as reasonably practicable and prioritise improvements that make a meaningful difference to users.
Feedback and Assistance
If you encounter an accessibility barrier, need assistance using VISION, or would like to suggest an improvement, we would like to hear from you.
When contacting us, please describe the page or feature involved, the difficulty you experienced, and any assistive technology or device information you are comfortable sharing.
We will review your feedback and work towards an appropriate response.
Accessibility and support enquiries
Email: support@ann-connect.com
General enquiries: hello@ann-connect.com
Our goal is simple: to make technology more inclusive, useful, and accessible to the people who rely on it.