Delete your VISION data

Last updated: 18 October 2026

VISION is the browser made by Ann-Connect. This page explains how to delete your data from VISION, what is deleted, and what we keep.

1. Delete it in the app

This is the quickest way, and it works on the iPhone, Android and desktop apps.

  1. Open VISION and go to Settings.
  2. Open Privacy & data.
  3. Choose Delete my data and confirm.

VISION erases everything it holds on that device and asks our servers to delete the usage statistics and crash reports tied to the device. If the device is offline, the request is sent the next time it is online.

2. Ask us by email

If you no longer have the app, or you want help, email hello@ann-connect.com with the subject “Delete my VISION data”. Tell us which device you used VISION on and, if you redeemed a reward, the mobile number you gave. We will confirm by email and complete the deletion within 30 days.

3. What is deleted

On your device:

  • Your history, bookmarks, tabs, downloads list and saved offline pages.
  • Saved passwords, notes, tasks, VISION Memory, chats and study material.
  • Your name, photo, country, settings, and your points and activity.

On our servers, for that device:

  • The anonymous usage statistics tied to the device’s random code.
  • Crash reports tied to that code.
  • The device’s record, and its place on a licence key, which is freed for another device.

4. What is kept, and for how long

  • Reward redemptions. A reward you redeemed, including the mobile number you gave for airtime or data, is kept by Ann-Connect so the reward can be delivered and audited. To have it removed, email us as above.
  • Licence billing totals. If your organisation uses a licence key, the monthly offline-sync counts used to bill the organisation are kept, without any link to your device.
  • Anything not yet deleted by the app. Anonymous usage statistics are in any case removed automatically after 90 days, and crash reports after 180 days.
  • Your emails to us. Messages you send us are kept for as long as needed to deal with your request and meet our legal obligations.
  • Third parties. VISION AI questions are passed to OpenAI to be answered, and Ann-Connect keeps only a daily question count for the device, not what you asked. Pages you translate go to Google Translate and weather requests to Open-Meteo and BigDataCloud, each only when you use that feature. Their own policies cover what they keep.

5. Contact us

Questions about your data or this page: hello@ann-connect.com. VISION is developed and operated by Ann-Connect Technologies, South Africa. You can also read the full Privacy Policy.